Returns & Exchanges

At DR.SMOKE, we want you to be fully satisfied with your high-fashion pieces. If your purchase isn't a perfect fit, you can return or exchange any item within 30 days of delivery provided it is in original, unworn condition with all tags attached.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'Order History' section to select the items you wish to return and receive your unique Return Authorization number.

  • 2.
    Prepare Your Package

    Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

  • 4.
    Quality Inspection & Refund

    Once our warehouse receives and inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.